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Insurance Claim Process

Insurance Roof Claims — The Step-by-Step System (Alpharetta & Metro Atlanta)

When storms hit, dealing with your insurance company can feel more stressful than the damage itself. This page explains the roof insurance claim process in plain language — inspection, filing, adjuster meetings, supplements, code upgrades, installation, and recoverable depreciation — so you know what to expect. If you want the full routing system (approved, denied, and next steps), go to the Insurance Hub.

Insurance Roof Claims Done the Right Way

Your homeowner’s insurance policy is designed to protect your home when hail, wind, and severe weather strike. But claims can be under-scoped, code-required items can be left out, and sometimes valid claims are denied.

Inspector Roofing and Restoration is inspection-first and documentation-driven. That means we focus on identifying storm-created damage, building clear evidence, and guiding homeowners through the practical steps so the roof can be restored to pre-storm condition or better under current code.

Most storm claims are designed so the homeowner’s responsibility is typically the deductible and any elective upgrades. The rest depends on accurate documentation, scope review, and correct supplements.

Key Terms: ACV, RCV, Deductible, Depreciation

  • ACV (Actual Cash Value): The value today after age/wear are applied. Often the initial payment (minus deductible).
  • RCV (Replacement Cost Value): The full cost to replace the roof with like kind and quality at today’s prices.
  • Deductible: The portion you are responsible for under your policy (cannot be legally waived).
  • Depreciation: The gap between ACV and RCV. Often “recoverable” after work is completed and documented.

A typical storm claim structure:
ACV + Recoverable Depreciation – Deductible = Total Paid by Insurance

Our role is to make sure the RCV scope is complete (including code and required components), and that you receive all recoverable depreciation you’re entitled to after completion.

Our Insurance Roof Claim Process

Six clear steps, designed to reduce surprises and protect your timeline.

  1. 1) Inspection + Documentation We inspect roof surfaces, key components (vents, flashing, gutters), and attic areas when needed. Storm-created damage is documented with clear photos and explanations.
  2. 2) Claim Guidance (You file; we prepare you) You file as the policyholder. We help you understand what to say, what dates matter, and what to expect next.
  3. 3) Adjuster Meeting Support We meet the adjuster on-site when scheduled and help ensure slopes, elevations, and components are fully considered.
  4. 4) Scope Review + Supplements + Code We review the carrier estimate line-by-line and submit photo-backed supplements for missed system items (ventilation, flashing, drip edge, code-required upgrades where applicable).
  5. 5) Installation + Final Walkthrough Once approved and scheduled, most replacements are completed in a day with full cleanup and a final walkthrough.
  6. 6) Closeout Docs + Recoverable Depreciation We provide invoices and completion documentation so you can request recoverable depreciation (when applicable).

Why Homeowners Choose Inspector Roofing and Restoration

Not every roofer understands the insurance side. Our inspection-first approach helps homeowners avoid under-scoped claims, missing system items, and unnecessary delays.

  • Storm + claim specialists: documentation, adjuster support, and scope accuracy.
  • Code-compliant systems: we build roofs to last, not just to “pass.”
  • Clear communication: homeowners always know what’s happening next.
  • Integrity: we do not support deductible waiving or fraud.
  • Local accountability: serving Alpharetta and Metro Atlanta.

Already denied? Denials often mean the carrier didn’t see enough proof. Route to the Denied/Underpaid page for next steps.

Insurance Roof Claims FAQs

Will insurance pay for a full roof replacement?

If your roof has qualifying storm damage from hail or wind, many policies cover replacement minus your deductible. Approval depends on the extent of storm-created damage and policy language.

Do I have to pay my deductible?

Yes. The deductible is the policyholder’s responsibility and cannot legally be waived. We focus on scope accuracy so your claim reflects a complete roofing system.

Should I call insurance or a roofer first?

It’s usually best to start with a qualified inspection so you know whether a claim is appropriate and have documentation ready before contacting the carrier.

Can you help if my claim was denied or underpaid?

Often, yes. We can review the denial/estimate, reinspect, and help present photo-backed evidence for reinspection or supplemental review.

How long do I have to file a roof insurance claim?

Time limits vary by policy and carrier. It’s safest to act quickly after a storm and document conditions early.

Roof inspection service truck parked on sloped driveway near house with trees.
Insurance timelines matter. A delayed inspection can affect coverage or repair options. 📞 Talk to an Insurance Specialist
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