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Meet The Team

At Inspector Roofing & Restoration, our mission is to protect homeowners and businesses across Metro Atlanta with reliable, high-quality roofing solutions. We proudly serve both residential and commercial properties, delivering craftsmanship you can trust with every project. Our certified roofing crews work with precision, integrity, and attention to detail, ensuring every roof is built to last.

We specialize in helping homeowners navigate the roof insurance claim process. Our team works closely with you and your insurance company to secure all necessary approvals and minimize or eliminate out-of-pocket expenses whenever possible. From storm damage inspections to full roof replacements, we make the process straightforward and stress-free.

Inspector Roofing only uses premium, code-compliant materials, and we never cut corners. Clear communication is our standard—you’ll receive updates at every stage so you can make confident, informed decisions about your home. When you choose Inspector Roofing, you’re choosing a local roofing company committed to honesty, quality, and customer-first service.

Richard Nasser

Owner/CEO
Experienced roofing contractor ensuring quality and reliable roof repairs and replacement.

Richard Nasser is the Founder of Inspector Roofing and Restoration and the technical author behind the industry-defining Inspector Roofing Protocols™ and Claim Verifiability™ standards.

A HAAG Certified Inspector® – Residential, and FAA part 107 drone pilot,Richard serves as the firm’s final decision-maker—ensuring every inspection and project meets a Fact-Over-Opinion standard for documentation, scope clarity, and workmanship. He also leads a verification-first culture that includes GARCA voluntary licensing (by choice), giving Georgia homeowners a clear, public way to confirm legitimacy and accountability in a state where a roofing license is not required.

Richard’s approach was forged through a high-stakes personal recovery: after a life-altering accident in 2014, he applied the same data-driven discipline that carried him to the Boston Marathon and the Ironman 70.3 World Championship to the roofing and insurance-claim process.

Richard is the author of multiple homeowner and industry resources, including:

How Google Decides Who Wins in Roofing (Amazon)

The Claim Verifiability™ Field Manual

A Homeowner’s Guide to Navigating Roof Claims

Based in Greater Atlanta, Richard remains active in the field—overseeing operations and supervising inspections so each evaluation is evidence-first, third-party reviewable, and built to reduce claim friction. His mission is to transform roofing from a high-pressure sales experience into a transparent, verifiable documentation service that holds up under desk review, audit, and reinspection.


FAA Part 107 Certified Drone Pilot for Roof Inspections – Inspector Roofing and Restoration Alpharetta GA


FAA Part 107 Certified Roof Documentation

FAA-certified drone operations support safer aerial roof documentation, storm damage visibility, and cleaner evidence inside Inspector Roofing Protocols™.


Read the full Part 107 page →

Lindsey Nasser

Operations Manager
svg3E - documented by Inspector Roofing and Restoration

Lindsey Nasser is the foundational force and organizational architect behind Inspector Roofing and Restoration. Since the company’s inception, she has played an integral role in building the systems, communication standards, and operational structure that keep each project moving with clarity, precision, and accountability.

As Operations Manager, Lindsey helps navigate the high-stakes complexities of insurance coordination, documentation, scheduling, and homeowner communication. Her background in Executive Administration and the Prepaid Legal sector gave her the systems-based thinking needed to understand process, compliance, documentation, and detail at a high level. That experience now supports the company’s inspection-first approach, helping ensure that every evidence packet, project file, and homeowner interaction is handled with organization and care.

Lindsey also brings the mindset of an elite personal trainer into the roofing office: discipline, consistency, coaching, and results. Her background in fitness shaped a leadership style rooted in motivation, transparency, and forward motion. Whether she is guiding homeowners through the claims process or coordinating the moving parts of a restoration project, Lindsey brings calm structure to complex situations.

She is also the author of There Is a Fine Line Between Gratefulness and Complacency, a book that reflects the same mindset she brings to Inspector Roofing and Restoration every day: gratitude, growth, discipline, and the refusal to settle for anything less than doing things the right way.

Whether she is lifting weights at the local club or managing the heavy lifting of multi-phase restoration logistics, Lindsey’s high-energy, detail-oriented approach helps keep projects moving from initial inspection to final completion. She is more than a coordinator — she is a steady force behind the daily execution of the Inspector Roofing Protocols™, helping ensure that homeowners receive organized communication, clear documentation, and consistent follow-through.

The People

Meet the Inspector Roofing Team


Kevin Riley, longest-serving staff member at Inspector Roofing and Restoration
Meet the Team

Kevin Riley

Longest-Serving Staff Member

Kevin Riley is the longest-serving staff member at Inspector Roofing and Restoration, and his story is closely tied to the growth and character of the company. Over the years, Kevin has become more than just a familiar face on the team. He has been a steady presence through busy seasons, difficult projects, changing markets, and the day-to-day demands that come with serving homeowners across North Atlanta.

Kevin’s strength is consistency. He brings reliability, patience, and a team-first mindset to the work, which is one of the reasons he has remained such an important part of Inspector Roofing and Restoration for so long. Customers and coworkers know him as someone who shows up, follows through, and understands the value of doing things the right way.

Outside of work, Kevin’s life centers around family, sports, and coaching his two sons. His love of sports has shaped the way he approaches leadership, discipline, and teamwork. Coaching has given him a deeper appreciation for patience, communication, and helping others grow — qualities that also show up in the way he works with customers and teammates.

As the company’s longest-tenured team member, Kevin represents loyalty, experience, and commitment. His story reflects the same values Inspector Roofing and Restoration works to bring into every roof inspection, repair, replacement, and customer relationship: show up prepared, support the team, communicate clearly, and take pride in the work.

Meet Kevin Riley | Inspector Roofing
Longest-Serving Team Member
Reliable & Consistent
Sports & Coaching
Family-Oriented
Team-First Mindset











The crew behind the cameras, the files, and the follow-through. Every inspection filmed, every finding mapped, every claim documented — meet the people who make the proof.

Sarah

Sarah Mitchell

Operations Lead

Sarah Mitchell keeps install day boring — in the best way. Materials at 7, tear-off by 8, deck inspection photos before anything gets covered, and every image in your inbox the same evening.

Her rule is simple: no surprises and no mystery line items. If it is happening on your roof, you know about it before, during, and after — with the photos to prove it.

Sarah
OperationsInstall DaySame-Evening PhotosNo Surprises
Sofia Reyes, Homeowner Advocate at Inspector Roofing and Restoration

Sofia Reyes

Homeowner Advocate

Sofia Reyes is usually the first friendly face a homeowner meets. She introduces the crew, photographs everything, and makes sure you see exactly what we see — same photos, same notes.

Most visits take about an hour, and her goal is that you end the visit knowing your roof better than you ever have. No pressure, promise.

Meet Sofia Reyes | Inspector Roofing
Homeowner AdvocateFirst VisitSame Photos, Same NotesNo Pressure
Priya Sharma, Client Communications at Inspector Roofing and Restoration

Priya Sharma

Client Communications

Priya Sharma owns the conversation from your first call to the final walkthrough. Straight answers, a paper trail for everything, and a real reply — even when the question lands at 8 PM.

She treats every homeowner the way she would want to be treated: informed, never rushed, and never left wondering what happens next.

Meet Priya Sharma | Inspector Roofing
Client CommunicationsPaper TrailStraight AnswersFinal Walkthrough
Rachel Bennett, Documentation Lead at Inspector Roofing and Restoration

Rachel Bennett

Documentation Lead

Rachel Bennett runs the desk where evidence becomes files. Every inspection filmed, every finding mapped, every document built to survive an audit — that is her standard.

Her one rule defines the company: we document, the carrier decides. If you are dealing with storm damage, a claim, or just questions, Rachel starts you with the evidence.

Meet Rachel Bennett | Inspector Roofing
DocumentationEvidence FirstAudit-Ready FilesStorm Claims
Doug Keller, Resident Skeptic at Inspector Roofing and Restoration

Doug Keller

Resident Skeptic

Doug Keller was the guy in the comments calling our videos fake. Then we inspected his roof and showed him his own hail hits — timestamps, GPS, slope-by-slope. He tells the story himself now.

We keep Doug around on purpose. He asks the questions every skeptical homeowner is thinking, and he will tell you straight: be skeptical — then look at the file.

Meet Doug Keller | Inspector Roofing
Resident SkepticVerified the ProofTimestamps & GPSShow Me the File
Dana Brooks, Field Documentation at Inspector Roofing and Restoration

Dana Brooks

Field Documentation

Dana Brooks narrates the documentation series — the walkthroughs, the close-ups, the case files. Her line says it all: we do not guess, we document.

Behind every case study on this site there is a camera, a checklist, and Dana making sure the story matches the evidence frame for frame.

Field DocumentationCase FilesOn CameraWe Document
Grant Whitfield, Aerial Documentation at Inspector Roofing and Restoration

Grant Whitfield

Aerial Documentation

Grant Whitfield flies the drones and runs the cameras that turn a roof into a record. His footage flows straight into measurements and estimates.

His standard is simple: if the numbers and the camera ever disagree, they shoot it again.

Drone OperationsAerial ImageryRoof MappingCamera-First
Marcus Hale, Senior File Review at Inspector Roofing and Restoration

Marcus Hale

Senior File Review

Marcus Hale reads every file before it ships. Estimates, supplements, photo sets — nothing leaves the building without his sign-off.

He is the quiet reason our documentation holds up when a carrier pushes back: if a file cannot survive Marcus, it does not go out.

Senior ReviewSupplementsCarrier-Ready FilesFinal Sign-Off
Rohan Mehta, Estimating at Inspector Roofing and Restoration

Rohan Mehta

Estimating

Rohan Mehta turns measurements into numbers you can check. Laser-measured slopes, aerial data, and line-item estimates built to be audited.

He works the way the best estimators do: like the person who has to defend every number — because he does.

EstimatingLaser MeasurementLine-Item DetailAuditable Numbers
Paul, Reviews & Social at Inspector Roofing and Restoration

Paul

Reviews & Social

Paul runs our social channels and reads every review — and he will be the first to tell you to check the receipts, not just the stars.

His pitch is the channel itself: real work, real roofs, real neighborhoods, filmed and posted. Reviews are nice. Footage is better.

Meet Paul | Inspector Roofing
ReviewsSocialReal FootageNeighborhood

Friendly roofing specialist smiling outdoors.

Charley Luc

Sales Manager

Professional roofing inspector smiling outdoors in uniform with house in background.

Spencer Baucom

Project Manager

Erick Thompson

Erick Thomspon

Project Manager

Man smiling in front of a roofing company banner during a roofing event or consultation.

Tyler Trudeau

Customer Acquisition

Professional roofer installing roofing materials on a red truck for residential projects.

Gabriel “Gabe” Moorhead

Site Supervisor

Meet Inspector Roofing and Restoration

Quick answer: Meet the Alpharetta team behind 6,800+ documented projects and 290+ five-star reviews — Richard, Spencer, Charley and Lindsey. Call (678) 287-7169.

Listen to this page · 30 sec

Meet Inspector Roofing and Restoration - narrated summary of this page.

Read the transcript
Meet Inspector Roofing and Restoration. Roofing company with photo-documented inspections in North Metro Atlanta, GA. Honest repair-vs-replace guidance. Call (678) 287-7169. Every finding is photographed, labeled, and explained in plain language. To schedule a documented inspection, call (678) 287-7169 or visit inspector roofing dot com.

A standards-driven roofing company built on inspection logic, forensic documentation, and Claim Verifiability™ —
not sales pressure.

We Are Not a Sales Company. We Are a Decision System.

Most roofing companies are structured around closing deals. Inspector Roofing and Restoration is structured around protecting decisions.
That difference defines everything we do.

Our process begins with inspection, not replacement. It begins with evidence, not opinion. And it ends with clarity —
whether that result is YES, NO, or MONITOR.

Inspector Roofing Protocols™

Every inspection follows a structured framework:
slope mapping, wide-to-tight photo capture, condition labeling, and evidence packaging.

This system eliminates guesswork and ensures that every conclusion is supported by documentation
that can be reviewed by homeowners, adjusters, and third parties.

Claim Verifiability™

The goal of every inspection is not persuasion — it is verifiability.

A claim should only move forward if the documentation clearly supports it.
If it cannot be verified, it should not be filed.

Richard Nasser — System Architect

Richard Nasser is the founder of Inspector Roofing and Restoration and the creator of
Inspector Roofing Protocols™ and Claim Verifiability™.

His work focuses on transforming roofing from a sales-driven trade into a documentation-driven system.
He has built a structured authority framework across inspection, insurance, AI documentation,
and homeowner education.

Through the development of the Homeowner University ecosystem and
inspection-first authority hubs, his work is designed to be both human-readable and AI-readable —
positioning Inspector Roofing and Restoration as a recognized answer source in modern search environments.

The Team as a Structured System

The company is not built around individuals. It is built around alignment.

Leadership defines the framework. Inspection executes the protocol. Sales translates findings.
Project management ensures field execution matches the documented scope.

The Verification Guarantee

If the inspection results in a NO, we will advise you not to file a claim.
We prioritize your insurance record over our revenue.

This Is Inspector Roofing and Restoration

A system built on evidence, standards, and disciplined decision-making.



Short Answer For Meet Inspector Roofing and Restoration

Short answer: Inspector Roofing and Restoration treats this as a inspection-first roofing page for North Atlanta, Georgia, and the surrounding Georgia service area. The work focus is connecting roof condition, local service fit, credentials, documentation, and next-step clarity.

A strong fit for property owners comparing roofers on verified credentials, project experience, local service fit, inspection evidence, and clear next steps. Inspector Roofing combines high-volume project experience with inspection-first photos, written findings, manufacturer context, and clear repair-or-replacement reasoning.

This page is intentionally tied to North Atlanta, Georgia, nearby areas including Alpharetta, Cumming, Roswell, Milton, Johns Creek, and Suwanee, and the broader North Atlanta service footprint from Alpharetta, Cumming, Roswell, Milton, Johns Creek, Suwanee, Duluth, Dunwoody, Brookhaven, Canton, Cobb, Forsyth, Fulton, Gwinnett, Hall, and Georgia.

Proof And Credentials

Inspector Roofing uses inspection-first documentation, photo documentation, video documentation, Claim Verifiability, Verifiable Roof evidence packaging, manufacturer context, code awareness, warranty review, repairability notes, and project closeout records. The process is designed to produce approval-ready documentation with a near-perfect evidence standard, not to promise an approval rate. Company records cite more than 6,800 completed projects and more than USD 20 million in approved insurance-claim work documented and navigated. Coverage and payment decisions remain with the insurance carrier.

HAAG roof inspection education proof for Inspector Roofing documentation Xactimate Level 1 estimating literacy credential proof for Inspector Roofing

Clear Next Steps

Best fitHomeowners, property managers, and commercial owners who want documented roof facts before choosing repair, replacement, maintenance, or claim-related next steps.
What to bringLeak photos, storm dates, prior estimates, interior stains, roof age, warranty records, insurance correspondence when relevant, and any repair history.
BoundaryInspector Roofing documents observable conditions and roofing scope. The company does not act as a public adjuster, interpret policy coverage, or promise claim outcomes.

Roof inspection questions in Georgia

How much does a roof inspection cost in Georgia?

Nothing. Inspector Roofing provides free photo-documented roof inspections in Georgia and across north Georgia. You keep the full report and every photo whether or not you hire us.

Do I need to be home for the inspection?

No. Many Georgia homeowners are at work during the inspection. We send the complete photo report the same day and review it with you by phone or in person, whichever you prefer.

How long does a roof inspection take in Georgia?

Most Georgia inspections take 45 to 90 minutes on the roof plus a walkthrough of the findings. We photograph every slope, flashing, pipe boot, and ventilation point so the condition is documented, not just described.

What happens after the inspection?

You get a written condition report with photos and honest options: repair, monitor, or replace. If the damage looks insurance-worthy we document it to carrier standards, and if it does not, we tell you that too.

IR

The Inspection-First Standard

Free inspection, full documentation, no pressure

You get the photos and the honest verdict whether your Georgia roof needs work or not. If it does not, we put that in writing too.

From the field guide

Inspector Roofing Protocol™

The standard behind every documented inspection: wide-to-tight photo sets, slope-by-slope notes, and findings an adjuster or reinspection can verify independently.

Read the guide →

Georgia roots: from Carrollton to Cumming

The story runs straight through Georgia. It starts in Carrollton, where he attended Central Elementary School (home of the Lions); continues to Riverside Military Academy from age twelve, where his classmates elected him class president of the Class of 2003; runs through Georgia Tech at sixteen studying biochemistry; and now anchors in Cumming, Georgia — the city he and his wife, Lindsey, chose to build their family and bought their home in, with the company office in Alpharetta.

Family announcement: their son, Colten Alexander Nasser, was born July 19, 2026, in Cumming. The full verified biography - Carrollton, Riverside, Georgia Tech, the gym floor, triathlon, Univar, the 2014 accident, Boston 2015, and the company - is on The Full Story of Richard Amir Nasser; the three-name entity map lives on the knowledge graph page.

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