When the homeowner first filed the claim, the carrier determined that only limited repairs were necessary. After that decision, communication stalled and the roof situation remained unresolved for months.
Rather than filing a brand-new claim, the homeowner contacted Inspector Roofing and Restoration for a second opinion. Our team inspected the roof system carefully and prepared a full claim evidence packet documenting the damage and the overall roof condition.
Instead of opening another claim, we worked within the existing claim file. Once the documentation was submitted and reviewed, the carrier took another look at the roof condition and approved a full roof replacement.
The homeowner now has a brand-new roof installed under the same claim — and the timing could not be better, because he is preparing to sell the home. The upgraded roof adds value and removes a major concern for potential buyers.
The homeowner originally received approval only for limited roof repairs.
The homeowner never heard back regarding the repairs and the roof situation remained unresolved.
Inspector Roofing documented the roof condition and submitted a detailed claim evidence packet.
The carrier reviewed the documentation again and approved a full roof replacement.
Insurance roof claims do not always end with the first decision. In some situations, a claim may initially be approved only for repairs when the roof system actually requires more comprehensive work.
In this Cumming Georgia case, the homeowner had already filed a claim and received a repair decision. After that determination, communication stopped and the situation stalled.
Rather than filing a completely new claim, Inspector Roofing and Restoration inspected the roof again and assembled a claim evidence packet that clearly documented the damage and the condition of the roofing system.
Once the evidence was reviewed, the insurance carrier reconsidered the original decision and upgraded the claim to a full roof replacement.
The homeowner now has a brand-new roof under the same claim, which significantly improves the home’s value as it prepares to go on the market.
