What does it mean when my roof claim is denied as 'repairable'?

When your insurance company says your storm-damaged roof is repairable, they are stating that a few shingles or small sections can be patched instead of replacing an entire slope or the full roof. That decision usually results in a much smaller estimate, fewer line items, and less money available for your storm damage roof repairs or replacement.

What is a roof repairability test?

A roof repairability test is a hands-on test performed on your actual shingles in the area your carrier wants to repair. Inspector Roofing & Restoration carefully lifts and works the shingles within a test square to see if they can be safely unsealed, removed, and replaced without cracking, creasing, or damaging surrounding shingles. The results help show whether a real-world repair is practical and safe.

What is a brittle test on shingles?

A brittle test checks how flexible your shingles are. On older or storm-damaged roofs, shingles can become brittle and break or crease when they are lifted. During a brittle test, we gently manipulate shingles in the proposed repair area and document if they crack, crease, or lose granules. If shingles are too brittle to repair, spot repairs can create more damage, leaks, and non-uniform patches.

How does Inspector Roofing & Restoration use repairability tests to help my claim?

Inspector Roofing & Restoration performs on-roof inspections, repairability tests, brittle tests, and test squares in the same slopes and areas your carrier wants to repair. We document what actually happens with high-quality photos and video, compare it to manufacturer instructions and local building codes, and create a clear support package. During re-inspection, we walk adjusters through these results to show when full slope or full roof replacement is the more reasonable, code-compliant solution.

Can a denied or underpaid roof insurance claim be re-inspected?

Yes. Many homeowners are able to request a re-inspection or supplemental review after an initial denial or underpayment. When you work with Inspector Roofing & Restoration, we help you understand your denial letter, perform our own inspection and repairability tests, and then support you and your carrier during the re-inspection process with clear documentation and real-world evidence from your roof.

Which areas do you serve for denied or repairable roof claims?

Inspector Roofing & Restoration helps homeowners with denied or underpaid roof insurance claims in Alpharetta, Roswell, Milton, Johns Creek, Cumming and throughout the greater Metro Atlanta area. We provide roof inspections, storm damage documentation, repairability tests, brittle tests, and full roof replacement when the damage and policy support it.

Denied Insurance Roof - Inspector Roofing

Denied Roof Insurance Claim After Storm, Hail or Wind Damage?

A denied roof insurance claim is frustrating, but it does not always mean the story is over. If your home in Alpharetta, Roswell, Milton, Johns Creek, Cumming or Metro Atlanta was hit by hail, wind, or storm damage and your carrier said “no damage found” or “repair only,” Inspector Roofing & Restoration can take a second look and help you understand your options.

Serving Alpharetta, Roswell, Milton, Johns Creek, Cumming and surrounding Metro Atlanta communities.

Repairability Tests, Brittle Tests & Real-World Roofing Evidence

Many denied or “repair only” decisions are based on the assumption that shingles can be lifted, unfastened and reinstalled without causing additional damage. In reality, older or storm-damaged shingles can crack, crease or tear when manipulated. We perform repairability and brittle tests to see what actually happens on your roof — then we document those results clearly with photos and video.

1. Independent Storm Damage Roof Inspection

We start with a fresh inspection on your roof, not just a review of paperwork. Our team checks all slopes for hail impact marks, missing shingles, lifted edges, creases, wind-driven damage and previous patching. We document what we see with clear photos and video.

2. Repairability & Brittle Testing in Carrier Repair Areas

When an estimate calls for a small repair, we test those exact areas. We carefully lift shingles, check the seal and see how the shingles respond. If they crack, crease or fail under a realistic repair attempt, we document those results to show why a simple patch may not restore your roof to pre-loss condition.

3. Documentation, Code References & Re-Inspection Support

We gather photos, measurements, brittle test results and applicable building code or manufacturer references into a clear package. If your policy and evidence support it, we can be present for a re-inspection to walk the adjuster through the actual conditions on your roof.

Common Questions About Denied or Underpaid Roof Insurance Claims

Does a denied roof insurance claim mean I have no options?

Not always. A denial can result from missed damage, limited inspections, or assumptions about repairability. An independent inspection with proper documentation and testing can help clarify whether a re-inspection or supplemental review is reasonable for your situation.

What if my insurance company says the roof is “repairable” but you say it is not?

We do not decide coverage — that is up to your carrier and policy. Our role is to provide real-world roofing evidence. If shingles crack, crease or fail during a realistic repair attempt, we document that clearly so the carrier can see whether a patch will truly restore the roof to a uniform, code-compliant condition.

Will Inspector Roofing & Restoration talk to my adjuster?

Yes. We regularly meet adjusters on-site, show them storm damage, explain repairability issues and walk them through the roofing side of the claim. We stay in our lane as the roofing contractor and let the insurance company decide coverage based on the evidence presented.

Which areas do you help with denied or underpaid claims?

We help homeowners with denied and underpaid roof insurance claims in Alpharetta, Roswell, Milton, Johns Creek, Cumming and the greater Metro Atlanta area. If you have been told “no,” we can at least show you what is truly happening on your roof and explain your options in plain language.